© 2018 by FingerPrints UK

  info@fingerprintsuk.com /  Kensington United Reformed Church, Allen St, London, UK

ILLNESS

FingerPrints policy states that if a child is feeling ill they should not attend sessions for both the child and other children's wellbeing and health.

FOOD ALLERGIES & SNACKS

FingePrints has a very strict "NO NUT POLICY", for some children might be prone to anaphylactic reaction to nuts, which can be extremely serious.

Therefore under no circumstances must nuts or nut products be brought to the sessions.

It is particularly important to remember this in regards to packed snacks.

PHOTOS & VIDEOS

Occasionally we take photographs and video footage of children to be added to our website gallery. Please let us know when signing your child in at drop off which will be provided on the attendance sheet if you do not wish us to take or use images.

 

CLOTHING

Please be aware that the children can get messy, please dress your children as seen fit! We provide smocks and aprons, but feel free to get your own if you wish. FingerPrints takes no responsibility for damage to clothing.

BOOKING SYSTEM

Please note that sessions must be booked and paid for in advance. Booking can be made online on our website which we insure is safe and secure. Sessions are secured once payment has been received.

 

REFUNDS POLICY

Sessions are strictly non refundable unless we are unable to run the classes. If your child is unable to attend a session, notification before 24 hours will enable a make up session given places are available.

 

COMPLAINTS PROCEDURE

We are committed to providing classes which meet your expectations. If you are unhappy with anything about the classes, please do not hesitate to contact us immediately. We will always do our best to better any issues.